1 Armando Sandin (bs) - 3 weeks ago
(Translated by Google) The WORST tire saver I've been to.
I requested a guarantee that it was supposed to arrive on a Thursday or Friday and they would call me to do the installation, which did not happen, I went on Saturday and they told me that the tire did not arrive, that it was lost, that they were going to call me back to follow up, which ALSO did NOT happen until I called. The manager was VERY formal in resolving this between Monday and Tuesday and it didn't happen either, I called them early on Tuesday to see what was going on, he told me that the trailer hadn't arrived yet that as soon as it arrived, they were going to take the tire and call me, which ALSO DIDN'T step.
The attention of the number 800 and that of facebook are EQUAL terrible. None follow up. There is also no phone or mail to contact any corporate.
I DO NOT RECOMMEND ECONOLLANTS. IT HAS DECREASED TOO MUCH IN EVERY ASPECT.
(Original)
El PEOR econollantas al que he ido.
Solicite una garantia que se supondria que llegaria en un jueves o viernes Y me llamarian para hacer la instalacion, el cual no paso, acudi el sabado y me dicen que la llanta no llego, que se perdio, que me iban a devolver la llamada para seguimiento, lo cual TAMPOCO paso hasta que yo llame. El gerente quedo MUY formal en resolver esto entre Lunes y Martes y tampoco pase, les llame el Martes temprano para ver que tal, me dijo que aun no llegaba el trailer que en cuanto llegara, iban a tomar la llanta y llamarme, lo cual TAMPOCO paso.
La atencion del numero 800 y la del facebook son IGUAL de pesimas. Ninguna da seguimiento. Tampoco hay telefono ni correo para contactar a algun corporativo.
NO RECOMIENDO ECONOLLANTAS. HA DECAIDO DEMASIADO EN TODO ASPECTO.