BBVA Bancomer PABELLON REFORM

1 Mustapha Ahmad (Moe) - 2 years ago

People in this bank are so inconsiderate.
After waiting 2 hours under the sun, finally I reached my turn for customer agent to open a new account.
Suddenly he told me we are not opening new accounts! At first he saw me am foringer so he said ah you need residency, when I said I do have residency, he said yes but anyway we are not opening account!

2 Alan Murillo Castillo - 2 weeks ago

(Translated by Google) The service is really slow compared to other branches and the employees are not as friendly as in the Luis Encinas or Serdán branches, parking is ample and free because it is inside the Pavilion, which is not the case in all branches. Another point against is that at least one cashier or cashier is ALWAYS usually in maintenance or out of service, making the line take longer. By the way, it's open on Saturdays.

(Original)
El servicio es realmente lento en comparación a otras sucursales y los empleados no son tan amables como en la sucursal Luis Encinas o Serdán, el estacionamiento es amplio y gratuíto porque está dentro de Pabellón, cosa que no en todas las sucursales es así. Otro punto en contra es que al menos un cajero o praticaja SIEMPRE suele estar en mantenimiento o fuera de servicio, haciendo más tardada la fila. Por cierto, abre los sábados.

1 Frank Jimenez - 6 months ago

(Translated by Google) Terrible way to attend, since you stand in line outside without anyone notifying you where to line up for the cashier or cashier until once inside... 6 windows of which they only use 2, half an hour queuing outside and more than an hour waiting inside

(Original)
Pésima forma atender, desde que haces fila afuera sin nadie avisando dónde formarse para caja o cajero hasta una vez adentro... 6 ventanillas de las cuales solo usan 2, media hora haciendo fila afuera y más de una hora esperando adentro

1 diego villaliang - 2 months ago

(Translated by Google) does not serve me well

(Original)
No me atende bien

5 Arlae Urqz - a year ago

(Translated by Google) Very good service go to the window and wait less than 10 minutes, really slow procedures are when they go through with executives

(Original)
Muy buen servicio pase a ventanilla y espere menos de 10 minutos, realmente los trámites tardados son cuando pasan con ejecutivos

1 David Aguilar - 11 months ago

(Translated by Google) Terrible attention to companies, only one company is served in the branch so you will have to wait until that shift is out for them to attend you, which takes about three hours, they give nonsensical and contradictory instructions and deliver shifts without any visible logical guideline.

(Original)
Pésima de atención a empresas, se atiende a una sola empresa en la sucursal así que tendrás que esperar hasta que salga ese turno para que te atiendan, lo cual demora cerca de tres horas, dan instrucciones sin sentido y contradictorias y entregan los turnos sin ningún lineamiento lógico visible.

1 Nancy Mendoza - 2 years ago

(Translated by Google) I was 1 hour 40 minutes outside the bank because they did not allow more than one person to attend to her and there were less than 10 people ahead of me, at the time I was still they did not let me pass because it was 4:03. Just as they are good to demand at your departure time, they should be good to attend quickly. What a slowness and great lack of professionalism. I wish there were 0 stars.

(Original)
Estuve 1 hora 40 minutos afuera del banco porque no dejaban pasar más que a una sola persona para atenderla y había menos de 10 personas adelante de mí, al momento de que seguía yo no me dejaron pasar porque eran las 4:03. Así como son buenos para exigir en su hora de salida deberían de ser buenos para atender rápidamente. Qué lentitud tan grande y que falta de profesionalismo. Ojalá hubiera 0 estrellas.