Hotel Mision Express

5 Fernando Camacho - 5 months ago

My family and I had an amazing time staying here. Rooms are small but comfortable, staff is extremely friendly and efficient, every time we ask for something they were so fast in getting it done. Location is great, and rooms were clean. Breakfast was so good and restaurant.

1 Marcos C - 4 months ago

Horrible. Zero knowledge of customer service.

Made a reservation on their website and they said they don't accept this booking.com reservation!!!

They asked my parents, that I made the reservation for to PAY for their stay, that I reserved on my credit card and asked them to bill.

They simply do not understand the concept of how a reservation works on their OWN website platform and why a credit card on file is needed. I even called and confirmed this was my card... shame.

Be wary about reserving anything here, as they don't know how to process payments or know what goes through their system.

1 Sergio Gillin - 8 months ago

I’m sorry for this review . However I’ve never had a photo copy taken of my US passport to be able to check in .thats super sketchy!! Makes me really nervous like I’m about to be a victim of identity theft . I’ve been in various countries and different parts of Mexico and that’s a first . 2nd a male receptionist (1/3/22) 11:40 pm chose to ridicule and make fun of me to co worker as I asked for a sandwich from the front desk . I guess because I don’t speak pefect Spanish. Made me feel really uncomfortable . Americans or tourists from abroad beware of this establishment extremely questionable business practices . Did not feel welcome at all and to be honest I do not feel safe here . I hope the owners rectify these issues or maybe they approve of such behavior . I will never come back .

3 ChrisNZ - 11 months ago

Windows are sealed. Consequently very stuffy inside with no fresh air. During COVID this is quite concerning. Rooms are relatively small. Wifi is bad from some rooms. Staff was kind to let me try the signal from other rooms after noticing this in the room I was assigned.

4 Mimi Najera - 3 years ago

We stay at a double bed with my kids really liked the beds comfortable and the showers could be a lil bit bigger since its for 4 persons. TV could be improved if planning to stay in[To many static channels]. Breakfast buffet needs to be restocked more often had to wait. Other than that good.

4 Tallowy Cypress - 7 months ago

I'd like more options in the breakfast buffet, but everything else is pretty good.

3 Bibiano Lopez - a year ago

Walmart is within walking distance. Basic budget room DOG FRIENDLY, breakfast is buffet but not self serve