Banco BBVA

5 Wendy Camey - 6 years ago

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1 Gabriela Rodríguez - 7 months ago

(Translated by Google) Terrible service. I wanted to make a deposit. There were only 2 people ahead of me and the waiting time was 20 minutes!!!! When I went to the cashier, he told me that since the account is in pesos and I am going to deposit 20 dollars, they are not an exchange house, and that they cannot make a deposit for me, apart from the fact that since I am not the owner of the account, they cannot they accept deposits from other people and reiterating to me that they are not an exchange house, to which I tell them that I do not want them to exchange it for me, that they deposit that money in the account and convert it to pesos, telling me again that they are not an exchange house and they will not give me the deposit. And so they want people to approach that bank? Terrible service

(Original)
Pésimo servicio. Quise hacer un depósito. Había solo 2 personas adelante de mi y el tiempo de espera fue de 20 minutos!!!!. Al pasar con el cajero me dice que como la cuenta está en pesos y yo voy a depositar 20 dólares ellos no son casa de cambio, y que no me pueden hacer el depósito, aparte de que como no soy la titular de la cuenta ellos no aceptan depósitos de otras personas y reiterándome que ellos no son casa de cambio, a lo que le digo que no quiero que me lo cambie, que deposite ese dinero en la cuenta y lo convierta a pesos, diciéndome nuevamente que ellos no son casa de cambio y no me van a hacer el depósito. Y así quieren que la gente se acerque a ese banco? Pésimo servicio

3 Claudia Ivonne Rangel Cabada - 2 months ago

(Translated by Google) Very friendly and clean

(Original)
Muy amables y limpió

1 Carlos Alberto Nores Gómez - 3 years ago

(Translated by Google) It is a good banking institution and its staff is attentive and quite friendly.
The location of the marker is poorly located, and I guess whoever manages it is too inept for the same.

(Original)
Es una buena institución bancaria y su personal es atento y bastante amable.
La ubicación del marcador está mal ubicado, y supongo que quien lo administra, es demasiado inepto para lo mismo.

1 ESLY SORIA - 2 years ago

(Translated by Google) 08/07/2020 Only ATMs are open ... There are no procedures at the window.

(Original)
07/08/2020 Solo están abiertos los cajeros... No hay trámites en ventanilla.

1 Laraceci Arafi - 2 years ago

(Translated by Google) It says the bank closes at 4. I went on Friday at 3:45 and it was closed...

(Original)
Dice que el banco cierra a las 4. Fui el viernes a las 3:45 y estaba cerrado...

4 Humberto G - 2 years ago

(Translated by Google) There are more cashiers for deposit, there are only two.

(Original)
Faltan más cajeros para depósito, sólo hay dos.