Sun & Sand Tour Experience

Hotel Xbalamque Lobby, Av Yaxchilán Supermanzana 22 Manzana 18 Lote 18-Lt. 18, 77500 Cancún, Q.R., Mexico
Travel agency
User Reviews

1 Suat Suat - 2 months ago

This message for SUNu0026SAND MANAGER!!!I think your operator (WhatsApp assistant)didn’t have a good night with his lady or saw her lady with someone else!try to bankrupt the company! Such a poor service he refused to get our payment for 3 days!

5 ROSMERY AGUIAR - 3 weeks ago

(Translated by Google) Excellent agency to book your trips, they keep you informed at all times and in contact whenever you need it. I book several tours and I give them all 100% quality. The incredible tour to Cozumel was fascinated with the organization and excellent treatment of the guides throughout the trip, very friendly and attentive to one at all times. Thank you so much for making my dream vacation.

(Original)
Excelente agencia para reservar sus viajes, te mantienen informados en todo momento y en contacto siempre que lo necesites. Yo reserve varios tours y a todos les doy 100% de calidad. El tour a Cozumel increíble quede fascinada con la organizacion y excelente trato de los guías en todo el viaje, muy amables y pendientes de uno en todo momento. Muchísimas gracias por hacer mis vacaciones de ensueño.

1 Daniel Rivas - a week ago

(Translated by Google) They ask you to go directly to their office to pay, which is to spend more dollars in a taxi to downtown Cancun from the hotel zone.
They do not refund the reservation even with more than 24 hours in advance for it

(Original)
Te piden que vayas directamente a su oficina para pagar, que es gastar más dólares en taxi hacia el centro de Cancún desde la zona hotelera.
No reembolsan la reservan incluso con más de 24 horas de anticipación para la misma

3 Sofia Alvizu Gonzalez - 5 months ago

(Translated by Google) In general, the service is good, like everything there are many things that they do not tell you until after they sell you the tour (which is not directly with them) they only sell you and the tours are with other different companies. After selling you, they tell you that you have to pay taxes, that transportation to some destinations is not included and they do not specify that the included meals often do not cover drinks. They should improve the specifications or at least mention them before selling the package, everything else is fine.

(Original)
En general el servicio es bueno, como todo hay muchas cosas que no te dicen hasta después de venderte los tour (que no son directamente con ellos) ellos solo te venden y los tours son con otras empresas diferentes. Después de venderte te dicen que tienes que pagar impuestos, que el transporte hacia algunos destinos no está incluido y no te especifican que las comidas incluidas muchas veces no cubren las bebidas. Deben mejorar en las especificaciones o por lo menos mencionarlas antes de vender el paquete, de resto todo bien.

5 Blanca Martinez - 5 months ago

(Translated by Google) I loved the treatment I had from the tourist advisor Jenny, I told her the places I wanted to visit and she immediately sent me a catalog of options, without a doubt I would hire her services again.

(Original)
Me encantó el trato que tuve por parte de la asesora turística Jenny, le indique los lugares que quería visitar y enseguida me envió un catálogo de opciones, sin duda volvería a contratar sus servicios.

5 Elena Sanchez - a year ago

(Translated by Google) Excellent safe agency service I loved your attention Miss Lucy always attended me super attentive I highly recommend them

(Original)
Excelente servicio agencia segura a mi me encanto su atención la señorita Lucy me atendió siempre súper atenta los recomiendo ampliamente

5 Alejandro Vidal - 3 years ago

(Translated by Google) Very good travel agency

(Original)
Muy buena agencia de viajes

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