Pa Xa Mama Hotel Boutique

5 Scott Rogers - 2 months ago

We were overcharged due to our desperation but a thousand pesos for a night I guess wasn't so bad. They tried to accuse us of smoking in the room which did not happen as they were having smokes with us outside of the hotel meaning members of the staff and his friends. All that said the place is very comfortable and clean.

1 K. T. - 2 months ago

$36 dollars for a standard room. The room has no ventilation and you would feel like in jail. They would not check you in before 3 pm even if the room is ready, they are little rude. There’s no elevator and no employees to help with luggage which I found it interesting for a hotel. Bed is like the floor not comfortable at all.
I would not recommend it.

Pros: It’s about 10 minutes from ADO and surrounded by restaurants and fast internet.

Note: please read their response so you can understand what I meant by “rude” lol.

They said the price is good in the area, ok I did quick research on Booking.com and I found the following as an example of better options with similar prices
- Hotel Plaza Kokai
- La gloria
-Casa Cielo
-etc…

3 Kate K - a month ago

Dark due to not enough lighting. No hot water. No sunshade only half broken semi transparent screen. No elevator and the stuff doesn't help with suitcases. No AC in the hallway and lobby.

5 Carlos Martin - 5 months ago

Pretty good place to stay at. Got a bundle-deal via JetBlue with a hotel room here thrown in for about $16 difference with air-fare (a JetBlue Vacations bundle versus JetBlue flights only). When we arrived, the AC was not working - one of the works turned into Spider-Man and crawled into the wall space to add “gas” to our AC unit and it came back to life! The workers at the desk, although very off-putting at first, seem to warm up after a couple of days. They say wifi only works in the common areas but we were lucky enough to get strong signal from our room, conveniently located next to the common area. Shower, sheets, bed, pillows, soaps/shampoos, and towels were all great. Room service came by daily and offered to replenish everything, they even mopped the floor without us asking. Would recommend, would stay here again - though next time I may get a bigger room.

1 Rouble Augustine - 7 months ago

The worst experience in a hotel I could ever have.
While booking a hotel, you will look for location, comfort, cleanliness, wifi, hot water. This property had none except the location.
How can a hotel not have wifi in rooms, hot water in bathrooms?
Also because of the weather, the room and bathroom floors were forever moist. No sunlight can enter your room, also no proper ventilation.
Disappointed
Please don’t choose this hotel as you will not receive the basic facilities of a hotel.

1 Anthony Vicario - 8 months ago

Really disappointing experience with this hotel with a super bad communication towards their clients.

We arrived today to the airport and we kindly called the hotel to let them know that the queue at the control was really long and we would arrive slightly late. This is something that we already did when we booked 3 weeks ago.

⚠️ What a surprise when the hotel told us that their hotel was full. Unbelievable to hear this. No emails, no phone calls, no notification about anything.

You can imagine that everything was full and that left us in a frustrating and stressful situation after a 15 hour journey.

Bad communication, bad management, no option offered to us.

We had to call twice to have an update while at the same time we heard people laughing on the other side of the line.

Disrespectful and unacceptable ????

1 Marina s_n - 8 months ago

Bad experience. The only good thing was the friendly staff working there.
I found some dirty in my sheets, the room was smelling like humidity and couldn't breath.there was full noise and imagine that we had to wear earmuffs in order to sleep.