McDonald's

López Portillo 92, 77516 Cancún, Q.R., Mexico
Fast food restaurant
User Reviews

1 Logan - 2 months ago

Literally everything we ordered was either incorrect, or suspicious. The "coke" wasn't more than half tea and half coca cola. We ordered 2 cokes, and one was possibly sprite, but after the obvious intentional fouling of the coca cola, we didnt drink anything else. The fries were also abhorrent. And the sauces were completely incorrect.

3 if david - 2 years ago

Could be better, sometimes everything is great, I mean service, cleanliness, functionality, etc. But some days it seems like they don't care about the store image, bathrooms are not working or smelling, the exhibitors are broken or dirty, the have no toys for the happy meal, etc. Also depending on the day, they have a lot of orders and very few personnel available.

4 Rosario Huertero - 4 months ago

The food was as expected, and the order was quickly served.

2 Eric - 2 years ago

Literally worst McDonalds ever, but the young man who helped me was nice. At least their ice cream machine worked lol.

3 Ken J - 5 months ago

Super slow service and drive thru was ridiculously slow.

2 C C - 3 years ago

At 11:30 lunch starts and breakfast ends. I waited 2 minutes to order lunch and I ordered the Tocino Big Mac combo with fries and a chocolate shake. The fries [again] sat on the tray too long and were not hot. It appeared to me to this location has enough employees but no hustle to get the food out hot. I liked the new BigMac???? with bacon. I didn't ask for ????from a new batch and hot, because I believed if I did my sandwich by then would be cold. The shake was delicious and looked and tasted like they mixed fudge into the ice cream to make it, as it was stuck on the sides and sank to the bottom, but mixed well enough. It was more rich and thick than chocolate syrup is. I like that I can add more pickles from the condiment bar to my tray too.
I gave 2 stars because of the cold fries I always get at this location. And my world timepiece said it was 11:30, my phone said 11:32, but the chica taking orders said it was only 11:28 and was a bit rude. The family behind me also wanted lunch, although I did ask them if they wanted to order breakfast they can go ahead of me... since breakfast menu was still displayed. Not very busy at that time of day, but plenty of employees
ALSO, Womens bathroom sink water had to push the button on the faucet in order to get water, as soon as you stop pushing the water stops, so washing hands with a good rinse was not good. Makes me wonder how the employees manage to get a good wash and rinse, as you would have to touch the dirty faucet to rinse, unless you want to clean it first. Ugh.

5 SPOCK - a year ago

Very friendly staff...most bilingual...food always warm.

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