Magicos Plus Travel Destinations S.A

5 Salvador Tg - 10 months ago

(Translated by Google) Thanks to you I was able to travel to Cuba and meet my fiancée I am very satisfied with your attention to kindness

(Original)
Gracias a ustedes pude viajar a cuba y conoser a mi prometida estoy muy satisfecho con su atención a amabilidad

4 YAZMIN OLIVARES - 6 months ago

(Translated by Google) I bought a tour for HOLBOX and my disagreement was that, due to weather issues, it was not possible to specify 100% what the tour included, I understand that it does not depend on you, they are natural issues, but the problem is that when we were already When they arrived at the booth they were informed that the port where we were going to take the boats was closed due to the weather conditions (I understand) now, the tour guide asked if we wanted to continue or return to the hotels and we all opted for continue as we had approx. 1 hour and a half on the way, plus the early rise of some. Later he told us that the tour would already be taking the ferry that would take us directly to Holbox and that drinks would be included in the restaurant meal (and they only gave us one) because the included drink was for the boat service and that then the drink It would be in the restaurant. I think you should offer a discount on the tour since it was done at 50% but you did charge it at 100%. The truth is that it is unfair to me that you do not support in that sense when we as tourists agree and understand that the problem was the wind situation and some of us only had until that day since we returned home the next day. Honestly I will have to think twice about wanting to take a tour that charges you 100% and you could only enjoy half of it. I hope they do something about it.

(Original)
Compré un tour para HOLBOX y mi inconformidad fue que, por cuestiones del clima no se pudo concretar al 100% lo que el tour incluía, yo entiendo que no depende de ustedes, son cuestiones de la naturaleza, pero el problema es que cuando ya estábamos por llegar a la caseta les informan que el puerto en donde íbamos a tomar las lanchas estaba cerrado debido a las condiciones del aire (lo entiendo) ahora bien, el guía del tour preguntó que si queríamos seguir o regresar a los hoteles y todos optamos por seguir ya que teníamos aprox. 1 hora y media de camino, mas la levantada temprano de algunos. Posteriormente nos dijo que el tour ya sería tomando el ferry que nos llevaría directo a Holbox y que en la comida del restaurante incluirían bebidas (y solo nos dieron una) debido a que la bebida incluida era para el servicio en lanchas y que entonces la bebida sería en el restaurante. Creo que ustedes deberían ofrecer un descuento en el tour siendo que este se realizó al 50% pero si lo cobraron al 100%. La verdad se me hace injusto que ustedes no apoyen en ese sentido cuando nosotros como turistas accedemos y entendemos que el problema fue la situación del viento y algunos ya solo teníamos hasta ese día ya que regresábamos a casa al día siguiente. Honestamente tendré que pensarlo 2 veces al querer tomar un tour que te cobran al 100% y solo pudiste disfrutar de la mitad. Espero hagan algo al respecto.

5 Hernández Martínez Elda Jabnia - 3 months ago

(Translated by Google) I traveled to Cancun and their services were very good, I was satisfied with the service. I would definitely travel with them again.

(Original)
Viajé a Cancún y sus servicios fueron muy buenos, me quedé satisfecha con el servicio. Sin duda volvería a viajar con ellos

4 Geanneisy Linares m - 10 months ago

(Translated by Google) Personally, I am very happy for the service you gave my fiancé, I really thank you because he was finally able to come from Mexico to Cuba and we got married. I hope they continue working as they do, they are very professional..thank you

(Original)
Yo en lo personal estoy muy feliz por el servicio q le brindaron a mi prometido ,la verdad les doy gracias porque al fin el pudo venir de México a Cuba y nos casamos. Espero q sigan trabajando como lo hacen ,son muy profesionales..gracias

5 Ximena Gonzalez - 2 years ago

(Translated by Google) Very good service, although I had no contact or physical knowledge with absolutely no one from the staff, everything was via WhatsApp. My respects, very professional and quick in their answers and proposals. A reliable agency ????

(Original)
Muy buen servicio, aunque no tuve contacto o conocimiento físico con absolutamente nadie del personal, todo fue vía WhatsApp. Mis respetos, muy profesionales y rápidos en sus respuestas y propuestas. Una agencia confiable ????

5 Salvador Tuz - 6 years ago

(Translated by Google) Excellent service

I bought the Hotel Royal Solaris Cancun category 4 stars but in reality it was a 5 star hotel Ms. Alondra recommended it to me for its excellent food and the truth is that they exceeded my expectations because they have a good service .. I travel with my family and a grandson of 6 months but it was no problem because they were very kind to my daughter-in-law in providing seasonal fruits to my grandson .. the transfer services offered by Magic Destinations are of excellent quality in new and clean units.

(Original)
Excelente servicio

compre el Hotel Royal Solaris Cancun categoria 4 estrellas pero en realidad era un hotel 5 estrellas la srita Alondra me lo recomendo por su excelente comida y la verdad es que superaron mis expectativas porque tienen un buen servicio.. viaje con mi familia y un nieto de 6 meses pero no fue problema porque fueron muy amables con mi nuera al proporcionar frutas de temporada a mi nietecito .. los servicios de traslados que ofrece Destinos Magicos es de excelente calidad en unidades nuevas y limpias.

5 Aracelly Tuz - a year ago

(Translated by Google) Hotels can be booked in all destinations of the world cruises and good customer service

(Original)
Se pueden reservar hoteles en todos los destinos del mundo cruceros y buen servicio al cliente