Hotel Blue Star Cancún

3 Marvin Kemper - 2 months ago

We stayed in a suite with a Whirlpool for a few days.
The room is quite rundown and looked a lot worse, old, used compared to the fotographs. The toilet was directly in the room, just partitioned by a small glass door with little to no privacy. The Whirlpool was also quite old with pieces of the valves missing.
The location is a bit off and there is not really much to do or enjoy nearby. It is also not very close to the ADO bus station.
The staff was nice but we did not particularly need anything so it is hard to judge. The breakfast was extremely plain, only consisting of 2 pieces of toast, a tiny bowl of cereal and black coffee. Not good.
The real breakfast (eggs, pancakes, etc.) Is only available for additional cost of around 5usd extra per items. Ridiculous!
Once we were even given extra drinks which we did not order but had to pay for.
It is okay to stay for a few days if you spend most of your time outside but that is it. It delivers the bare minimum which is quite a bad deal for the high price of almost 100usd per night.

5 The_ Game1001 - 2 months ago

Wifi is amazing, staff is super friendly and helpful, rooms are clean and the breakfast are your standard free breakfast(coffee, fruit, juice, cereal,etc). Neighbouring resturants either beside the hotel or across the street that have amazing food for dinner time. Also only about a 20 minute walk to Walmart as well. I enjoyed my stay here even though i am not leaving till Sunday. I highly recommend staying here just be careful of the taxi's as they like to over charge you

3 Vijetha Vijayakumar - 4 months ago

There was no ventilation, no windows and no exhaust in the bathroom.
It was quite suffocating.
The room had an AC and decent bed though for decent sleep

5 Natasha Jackson - a year ago

Stayed here for 9 days and thoroughly enjoyed my stay. The hotel looks out of place on the outside but inside its wonderful. The architecture is beautiful, the pool was warm and big enough for a few families at a time. The staff were always pleasant. There room was great, beds comfy, A.C. crisp, and bathroom is very unique but lovely. The fridge doesn't cool too much which sucked, so get a cooler and ice from downstairs or across the street. Everyone in the neighborhood was friendly. You can walk around here and feel safe. I had a 3 and 8 yrd with me, which they don't usually let kids under 10 in, but they made an exception for us, so I'm grateful for them!

5 Kathy Squee Machacek - 10 months ago

Do not underestimate this lovely place! Rooms are amazing, and the property is well maintained! The staff is extremely helpful, and friendly! BUT! Don't skip the cafe upstairs! The food was fresh and well done!

5 Seda Sirem - 5 months ago

Suprised by the atmosphere. Great place if you look something alternative to Hotel zone. I love it.

4 madisson mccay - a year ago

Our room is pretty nice for the price, it's very affordable. It's a very quiet hotel inside, but you can hear alot of traffic from the room. We got a king room with jacuzzi tub that looks out at our private little patio with chairs. Pretty happy with it.
To get to hotel zone is a 30 minute drive.
They have very limited food and drink options here but staff is super nice.