Hospital Quirúrgica del Sur

Av. López Portillo, SM. 59 MZ. 37 No. 872 y 874, 77515 Cancún, Q.R., Mexico
Hospital Local medical services Medical office Urgent care center
User Reviews

5 Derek Hartley - 2 months ago

Highly recommend for travelers. Truly saved my mothers life.

5 Jen Cole - 11 months ago

I was recently there on vacation with family and my mom had a very serious head injury, they were amazing we were both nervous and scared as we do not speak the language and did not know how we would get back to the resort 40 minutes away, they not only took excellent care of her but explained and translated everything but arranged a safe and cheap ride back to the resort. Thank you for your care and help during a very scary experience.

2 Benjamin Hickman - 2 years ago

Don't even have tetanus jab

2 roli shalem - 5 years ago

It's bout the money not a very good observation

1 LORENA GARCETE - a month ago

(Translated by Google) Terrible attention and information. I arrive with my daughter with a disability due to a sore throat, a negative covid antigen test and a negative influenza test. Covid test positive a month ago. They kept me in the waiting room for an hour to tell me that without a negative pcr test they would not attend to her. No problem, I understand it's their policies, but why do they have us waiting for an hour with a disabled and sick girl!!! Its inhuman. They should say from the beginning when they receive you that you can't without a pcr test because you have respiratory symptoms. Really disappointed.

(Original)
Pésima atención e información. Llego con mi hija con discapacidad por dolor de garganta prueba de antígeno covid negativa y de influenza negativa. Prueba positiva de Covid hace un mes. Me tuvieron una hora en sala de espera para decirme que sin Prueba pcr negativa no la atienden. No hay problema entiendo son sus políticas, pero porque nos tienen una hora esperando con una niña con discapacidad y enferma!!! Es inhumano. Deberían decir desde el principio al recibirte no se puede sin prueba pcr porque tiene síntomas respiratorios. Decepcionada de verdad.

1 yekambiz moralesy - 2 months ago

(Translated by Google) Horrible experience, please do not go to that hospital, they only end up affecting the sick or injured???????? apart from the fact that they charge you to enter the office per expensive person, not even in Galenia had I paid that, if I went there because I did not see the situation as serious but everything got worse there, I had to take out my nephew of 2 years and 8 months, NO wow!!!

(Original)
Horrible experiencia, por favor no vayan a ese hospital solo terminan de afectar al enfermo o herido???????? aparte que te cobran por entrar al consultorio por persona carísimo ni en galenia había pagado eso, si fui ahí por que no vi tan grave la situación pero ahí empeoró todo, tuve que sacar a mi sobrino de 2 años y 8 meses, NO vayaaan!!!

1 Fernanda Islas - 3 months ago

(Translated by Google) The worst experience of life, in itself one goes to a hospital with fear and concern that everything will turn out well and arrive and receive the worst care in the world, to begin with they persecute you charging you every peso they can before carrying out each study despite of having already said that everything necessary will be paid and leave an initial payment, then it takes a thousand hours to diagnose and care for patients, rooms the size of a broom closet, they do not have hot water to bathe patients, the horrible food and they don't think about if a baby can eat certain foods or how they can eat them and that's not all management is lousy no one knows the right information and they ignore you when asking questions, someone is asked to come check on the patient and it can take 12 hours for that to happen and when asking for a diagnosis it is very difficult for them to explain things to you, if you ask a thousand times and you feel worried they give you long for any information or attention, a lot s of the staff do not have the empathy to want to help seeing the situation you find yourself in, being 24/7 with my son I had no way to go buy food and being alone all day there was no way and when they brought me food I They scolded because "it is forbidden" I spent more than 10 hours without being able to eat for that reason, I do not recommend this hospital at all, unfortunately in an emergency you go to the nearest hospital but really, before coming to Surgical Hospital in the south, look for another option if possible and if they are not, they insist and persecute the staff 24/7 so that they achieve less time-consuming care, they leave much to be desired in the health sector and worse, as it is a paid hospital where the minimum would be prompt and dignified care for patients.

(Original)
La peor experiencia de la vida, de por sí uno va a un hospital con miedo y preocupación de que todo salga bien y llegar y recibir la peor atención del mundo, para empezar te persiguen cobrandote cada peso que pueden antes de realizar cada estudio a pesar de ya haber dicho que se pagará todo lo necesario y dejar un pago inicial, después tardan mil horas en diagnosticar y atender a los pacientes, las habitaciones del tamaño del cuarto de las escobas, no cuentan con agua caliente para bañar a los pacientes, la comida espantosa y no piensan en si un bebé puede consumir ciertos alimentos o de qué manera los puede consumir y eso no es todo la administración es nefasta nadie sabe la información correcta y te ignoran al hacer preguntas, se pide que alguien venga a revisar al paciente y pueden tardar 12 hrs en que ocurra eso y al pedir diagnóstico es muy complicado que te expliquen las cosas, si preguntas mil veces y te notas preocupado te dan largas para cualquier información o atención, muchos del personal no tienen la empatía de querer ayudar viendo la situación en la que te encuentras, al estar 24/7 con mi hijo no tenía manera de ir a comprar alimentos y estando sola todo el día no había manera y cuando me llevaban comida me regañaban porque "está prohibido" pase más de 10 hrs sin poder comer por ese motivo, no recomiendo para nada este hospital, desgraciadamente ante una urgencia llegas al hospital más cercano pero de verdad antes de venir a quirúrgica del sur busquen otra opción si es posible y de no serlo insistan y persigan al personal 24/7 para que logren una atención menos tardada, dejan mucho que desear del sector salud y peor al ser un hospital de paga dónde lo mínimo sería una atención pronta y digna a los pacientes.

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