1 Iago Perez - 4 years ago
(Translated by Google) Terrible customer service. I have nothing more to say for those who mistreat their clients. Two weeks ago I bought a pre-owned car with a three-month warranty and after a few days it does not start. We call them and they don't want to help us, they recommend me to bridge the battery. Finally, we have to take it on a crane to the agency's workshop in downtown Playa Carmen (our salesman, the charlatan MARCO, didn't want to give us that option). Now in no way do they want to be held responsible even for bad advice since they say in the workshop that the battery was damaged when bridging it.
I do not recommend this business to anyone.
(Original)
Pésima atención al cliente. No tengo mas que decir por quienes maltratan a sus clientes. Hace dos semanas compré un auto seminuevos con tres meses de garantía y a los pocos días no enciende. Les llamamos y no quieren ayudarnos, me recomiendan puentear la batería finalmente tenemos que llevarlo en una grúa al taller de la agencia en Playa del centro Carmen (nuestro vendedor el charlatán MARCO ni nos quiso dar esa opción). Ahora de ninguna forma quieren hacerse responsables ni siquiera por el mal asesoramiento ya que dicen en el taller que la batería se dañó al puentearla.
No recomiendo a nadie este negocio.
