Fiesta Americana Acapulco Villas

4 josefina hoyos - 2 weeks ago

We enjoyed our stay in this hotel. The viewing to the beach was amazing. The place was clean and comfortable. The only issue was the buffet which was not too good. The good thing is that we had different options in a walking distance to food places around.

3 Vanessa Ayala - a month ago

I had breakfast buffet at the restaurant and things can be improved to have a better experience, waiting for food takes ages: have a toaster available for customers, have bacon, sour cream, and cheese in the buffet instead of having to ask the waiter for them, the omelette station needs more staff and have ingredients ready, also give a more generous portion of the fillings. Beyond that, food is delicious and staff is friendly. The breakfast buffet is pricey but the food is good.

3 Joanna Franks - 2 months ago

The rooms are very nice, and the view is beautiful.
Service is not great, and by the pool area they do not have half the lounge chairs they should to accommodate to their guests.
Waiters tend to come check on you once every two hours unless you go hunt them down which is pretty annoying, especially when you leave tips and the service still does not improve.
They insist you wear a face mask in every single area of the hotel except your room and the pool which is really annoying. If you forget you will literally be hunted down by security as if you have committed an obscene crime lol? Very silly.
Also as soon as you check in they will aggressively push a sales presentation on you and not give you your bracelet until you have listened to it. I feel personally these things should be optional and not pushed upon guests.

4 Kevin Hua - 5 months ago

As an English speaker, there were plenty of staff who spoke english as well that made the visit seamless. The views were great, the food delicious, and very friendly staff.

My only recommendation is that if you're a light sleeper, ask for a room away that isn't near the street. There's a local bar or club that was blasting music well into the night with cars honking too - although I was 17 stories up, it was still very loud.

5 j c - 3 weeks ago

Excellent motel management very good never had better motel before service 100 percent

4 Virg Bon - 3 months ago

Since our last visit, the hotel has undergone some renovation. Overall it has improved.

2 Rusty Bittle - 6 months ago

I would give this place a "1" given the suck factor, but the staff and the room cleaning were awesome and the food was okay, but the room location was HORRIBLE!!! If you stay there, DO NOT accept a room with the last two digits of 10 through 26 on any floor or you too will not sleep given the constant "BOOM, BOOM" of the night club next door echoing in your head until at least midnight!!!